FAQs

What are the payment options?

We accept the following types of payments

  • Paypal

  • Card (Direct Payment)

  • Apple Pay

What is your return policy?

DIMERS offers a 14 day exchange or refund guarantee for faulty items from date of purchase. Email support within 14 days. 

 

DIMERS is not responsible customer charges on the return of goods. You will be responsible for the costs associated with delivering returns.

When will my order be shipped?

All orders completed before 11pm will be shipped on the next business day.


Orders after 11pm have no guarantee it will be the next business day but we will try our best to get it out on the next business day.